Support
Write to us
Questions, ideas, or something not working: email hello@oth.today. Tell us your iPhone model and iOS version. We reply within 2 working days.
When an Oth doesn’t ring
- Check iPhone Settings › Notifications › Oth™: Allow Notifications is on.
- Check that a Focus isn’t silencing Oth™: Settings › Focus › your Focus › Apps.
- Low Power Mode or a switched-off iPhone can also hold reminders back.
Oth Pro
- Billed by Apple. To cancel: iPhone Settings › [your name] › Subscriptions › Oth™, or in Oth™ via Manage subscription.
- Pro stays on until the end of the period you’ve paid for. If you cancel during the free trial, it may end straight away.
- For a refund, ask Apple at reportaproblem.apple.com.
New iPhone, or Pro missing
Use the same Apple Account, open Oth™ and tap Restore purchases. To bring your Oths to a new iPhone, restore it from a backup of your old one.
Delete your account
In Oth™: Settings › Personal Data & Privacy › Delete account. It erases everything, including Recently Deleted, and ends Oth™’s Apple or Google sign-in. It doesn’t cancel Oth™ Pro, so cancel that with Apple first.
Signing in
Signing in with Apple or Google is optional. Everything works without it, including Oth™ Pro. To remove Oth™’s access later: for Apple, Settings › [your name] › Sign in with Apple; for Google, myaccount.google.com/linkedapps.
Complaints
Write to hello@oth.today. We acknowledge within 48 hours and aim to resolve within one month. India grievance contact: see the Privacy Policy.